Technical SupportTorian IT Solutions offer a complete, ongoing support service including new software releases and the latest bug fixes. The support provided is either an 'as required' basis to suit small companies that do not wish to have a regular overhead for IT support, or a maintenance contract. Maintenance Service Agreements are fixed price contracts and include the following support services:
Computer hardware and software is becoming more sophisticated and prevalent. Full management of the increasingly complex relationships between these requires a large investment in both time and training. The costs for the customer in acquiring the necessary skill sets in-house are often unable to be justified. The result of leaving a system to manage itself can be disastrous.
Consultations Not all technical support is purely hardware driven. The consultation service offered by Torian IT Solutions covers a variety of areas. If customers require assistance with existing systems such as Microsoft Dynamics CRM (Customer Relationship Management), Goldmine CRM, FrontRange HEAT helpdesk software or Sage ACT! our consultants can help. Do you have questions of how to further develop your system? Or maybe just need to have a consultant on hand to help with questions that cannot be answered by in-house staff. We offer our hardware and software support services and solutions to companies based throughout the West Yorkshire region, including; Leeds, Bradford, Huddersfield, Wakefield, Castleford and Pontefract. For a free no obligation meeting to discuss what how Torian IT can help your business, contact us today on 01924 200325 or email enquiry@toriansolutions.com.
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